108
Leadership |
Outperforming the Competition Through Employee Engagement
Dr. Abbey Davis — Director for the Center for the Future of Work, Spears School of Business, and Assistant Professor of Practice, Oklahoma State University
According to a recent Gallup poll, only 33% of employees are engaged at work in the United States. Their research also states that workgroups who perform in the top quartile of employee engagement, outperform bottom-quartile units by 22% in profitability and 21% in productivity. With this significant impact on bottom-line results, how can we better leverage employee engagement to drive organizational performance? In this seminar, participants will learn more about the strategic advantages employee engagement can offer and what leaders can do to foster an engaged workforce. This seminar is sponsored by the Department of Management and the Center for Executive and Professional Development in the Spears School of Business at Oklahoma State University. Participants earn 0.3 continuing education units (CEUs) upon completion of this seminar. » KORN FERRY COMPETENCIES Ensures accountability | Collaborates | Communicates effectively | Develops talent | Drives engagement
SEMINAR OUTLINE I. What is employee engagement? A. 3 types of behavior i. Dysfunctional ii. Compliance iii. Discretionary II. The business case for employee engagement A. Gallup stats III. Introduction to behavior management A. Behaviors vs. characteristics B. Reinforcing engaged behaviors IV. Leadership behaviors that drive engagement A. Connection and challenge, 100% leader B. Setting expectations: Marker toss activity V. Wrap-up A. Discussion around start, stop and continue
The Center for the Future of Work in the OSU Spears School of Business offers various certificate programs and customized professional development.
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