Management |
Power of Influence Dr. Andrew L. Urich — Associate Professor of Management, Chair and Director of Student Development, Eastin Center for Career Readiness in the Spears School of Business at Oklahoma State University The ability to influence others is the primary skill of leadership. This seminar will help you develop the skills necessary to establish and maintain a productive working relationship and to influence both outside clients and individuals within your organization.
You will learn the following: • Break the barriers that often block your message from getting through • Embrace the mindset of a servant leader • Walk in the shoes of others with a focus on finding mutually beneficial outcomes • Develop the skills necessary to be an effective and well-received messenger • Learn to manage and reduce conflicts and confrontations
Professor Urich’s seminars are designed to make you think and to see things in a new way. He uses vivid examples and stories and will make you laugh.
This seminar is sponsored by the Department of Management and the Center for the Future of Work in the Spears School of Business at Oklahoma State University. Participants earn 0.3 to 0.6 continuing education units (CEUs) upon completion of this seminar.
» KORN FERRY COMPETENCIES
Communicates effectively | Manages conflict | Interpersonal savvy | Persuades
SEMINAR OUTLINE
IV. Develop a win/win approach to problem solving (managing self-interest)
I. Assessing human interaction A. Keys to influence
A. Factor in the interests of both sides B. Look for win/win opportunities C. Learn to make the pie bigger
B. Challenges to human behavior C. Advantages of servant leadership D. Facts don’t matter if no one believes you
V. Become a persuasive messenger
II. Key influence factors A. Develop a positive attitude toward conflict B. Managing conflict C. Authority is out—influence is in D. Systematic approach to planning for communication opportunities Communication barriers A. Limit the impact of your point of view B. Overcome the bias of others C. Learn to open closed-minds D. Other communication issues
A. Learn to become more likeable B. Develop a persuasive attitude C. Learn to show more appreciation
VI. Avoid creating conflict and confrontations A. You will never prove them wrong B. Avoid confrontations C. Learning to deal with irrational people D. Don’t take things personally
III.
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