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Management |
Six Keys to Empowering Employees to Take Ownership
Dr. Toby Joplin , CPA — Chief Operating Officer, CCK Strategies
Too often employees have entirely different goals than the owners or even management of the companies for which they work. Imagine a customer picks up his dry cleaning from the laundry and asks the employee “How is your day going.” The employee replies “Great! It’s been really slow!” One wonders if the owners would think that their business being slow was so great. When employees and managers/owners have goals that are too far apart, it can lead to stress and conflict on the parts of both the employees and management. When management/owners and employees are pulling in different directions, it results in less than optimal results for the organization and lower employee satisfaction. This is a common but solvable problem for managers. Participants will: • Develop a better understanding of why employees and managers may have different goals and priorities • Learn how to better align interests with the goals of the organization • Understand how compensation plans affect how employees think • Learn how to teach employees to think like owners • Learn to attract employees who are more likely to take ownership and how to teach existing employees to think like owners Who should attend: The target audience is managers and supervisors who are interested in further engaging employees and affect - ing their goals/attitudes at work. Business owners will also gain insight to help in motivational techniques to employees. This seminar is sponsored by the Department of Management and the Center for Executive and Professional Development in the Spears School of Business at Oklahoma State University. Participants earn 0.3 continuing education units (CEUs) upon completion of this seminar.
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The Center for the Future of Work in the OSU Spears School of Business offers various certificate programs and customized professional development.
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