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Management |
Supervisory Program: Leadership, Mentoring, and Coaching for Outstanding Performance Dr. Matthew Bowler — Director of the MBA Program and Associate Professor of Management in the Spears School of Business at Oklahoma State University and Dr. Raj Basu — Management faculty in the Spears School of Business at Oklahoma State University
This two-day seminar is designed to help employees make the transition to first-line management. At this level, people skills are important. This seminar will help you better understand your beliefs as well as how you can enhance your management skills.
Dr. Bowler will cover “Changing Roles” the first day, and Dr. Basu will present “Mentoring,” “Enhancing Employee Performance” and “Coaching and Employee Enhancement” the second day.
This seminar is sponsored by the Department of Management and the Center for Executive and Professional Development in the Spears School of Business at Oklahoma State University. Participants earn 1.2 continuing education units (CEUs) upon completion of this seminar.
» KORN FERRY COMPETENCIES Communicates effectively | Manages conflict | Interpersonal savvy | Persuades
SEMINAR OUTLINE Day 1 I. Changing roles: Understanding power and leadership A. Identifying the roles, skills, and expectations of managers B. Understanding and developing sources of power C. Exploring your leadership style D. Effective leadership actions Day 2 II. Mentoring A. Need for mentoring B. Individual and organization benefits of mentoring C. Mentoring skills and behaviors D. Mentoring: FAQ
III. Enhancing employee performance A. Dimensions of employee performance B. Determinants of employee performance C. Understanding different motivational approaches D. Appraisal methods E. Emphasizing behaviors, not attitudes IV. Coaching and employee enhancement A. Effective two-way communication B. Importance of setting goals
C. Providing performance feedback D. Delegation, empowerment, and reinforcement
The Center for the Future of Work in the OSU Spears School of Business offers various certificate programs and customized professional development.
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