Masterclass Catalog

149

Teams |

Creating and Developing High-Performance Teams

Dr. Raj Basu — Management faculty in the Spears School of Business at Oklahoma State University

High-performance teams don’t just happen. They are carefully built and well managed, and this is not always a smooth process. A key to strong, performance-oriented, teams is building strong interpersonal relationships before the formation of teams. This seminar covers issues across the life span of teams, from deciding when to use them, to understanding their stages of development, to moving them toward high performance. Special attention will be given to the various challenges teams face in moving toward high performance (conflict, turning individuals into team players, motivation problems, team decision-making problems, etc.) and ways that teams can successfully navigate these obstacles. Both management and team members share responsibility for moving a team toward high performance, and we will focus on both of these roles throughout the seminar. In addition to material delivery, we will make use of experiential exercises to demonstrate important team principles. This seminar is sponsored by the Department of Management and the Center for Executive and Professional Development in the Spears School of Business at Oklahoma State University. Participants earn 0.6 continuing education units (CEUs) upon completion of this seminar. » KORN FERRY COMPETENCIES Attracts top talent | Collaborates | Manages conflict | Develops talent | Drives engagement | Interpersonal savvy | Builds networks | Plans and aligns | Builds effective teams | Drives vision and purpose

SEMINAR OUTLINE I. Team basics

A. Development of team performance goals, the alignment of team goals with organizational needs, the role of socialization in teams, the appropriate use of incentives, and strategies for bonding team members together, and the earmarks of a performance-ready team IV. Approaches to team decision-making A. Role of conflict in team decision- making and various approaches to team decision-making

A. Defining characteristics that set teams apart from other structures and give teams their performance potential, and the situational factors conducive to the use of teams II. Understanding how teams develop A. Stages teams move through as they develop, the selection of individuals to team membership, the role of relationships and conflict in teams, and the time requirements for team performance III. Moving teams to high performance

The Center for the Future of Work in the OSU Spears School of Business offers various certificate programs and customized professional development.

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