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Seminar Titles in Alphabetical Order / …Continued Delivering Exceptional Customer Service: A Culture of Customer-First...............................................................77 Demystifying Business Analytics and Data Science.................................................................................................. 40 Design Thinking 101: Driving Successful Customer Relationships.........................................................................79 Developing an Agile Workforce........................................................................................................................................93 Developing the Strategic Middle Manager: The First Step Toward Organizational Renewal...........................140 Developing Your Emotional Intelligence (EI)................................................................................................................. 31 Digital Marketing 101........................................................................................................................................................136 DiSCover Your Leadership Strengths.............................................................................................................................33 Discover Your Working Genius..........................................................................................................................................34 Editing and Proofreading..................................................................................................................................................66 Energy Finance and Economic Analysis........................................................................................................................22 Energy Value Chain............................................................................................................................................................23 Enhancing Employee Motivation Through Coaching..................................................................................................55 Ethics 2.0: Character and Culture..................................................................................................................................94 Ethics Awareness: Managing for an Ethical Workplace.............................................................................................95 Ethics Under Pressure.......................................................................................................................................................12 Evidence-Based Management: Better Decision-Making..........................................................................................42 Executive Coaching for Emerging Leaders...................................................................................................................56 Executive Presence: Overcoming Fear and Building Confidence . ........................................................................... 67 Finance and Capital Investment Analysis for Project Managers and Technical Professionals..........................24 Finance for Managers I......................................................................................................................................................13 Finance for Managers II.....................................................................................................................................................14 Finance for the Nonfinancial Manager . .......................................................................................................................... 16 Financial Analysis and Modeling Using Excel................................................................................................................17
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