Masterclass Catalog

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Assessments and Simulations |

Developing Your Emotional Intelligence (EI)

Dr. Alexis Smith Washington — Spears School of Business Senior Inclusion Officer, Associate Professor of Management and William S. Spears Chair of Business Administration

Nearly 300 different company-sponsored studies have demonstrated that the secret to excellent performance at work is emotional intelligence (EI). In this seminar, participants will learn a validated framework for emotional intelligence and will assess their own level of EI using the Emotional Competence Inventory, a 360-degree evaluation. Through a series of exercises, participants will build a personal vision and make a plan to increase their El in order to achieve that vision and move toward excellent performance. This seminar is sponsored by the Department of Management and the Center for Executive and Professional Development in the Spears School of Business at Oklahoma State University. Participants earn 0.3 to 0.6 con- tinuing education units (CEUs) upon completion of this seminar.

» KORN FERRY COMPETENCIES Develops talent | Values differences | Demonstrates self-awareness | Self-development

SEMINAR OUTLINE Part 1:

I. What leads to success? A. Domains of excellence B. Intelligence (IQ) C. Expertise D. Emotional intelligence (EI) II. What predicts success? The best emotional intelligence is what it takes What is emotional intelligence? A. Understanding yourself B. Managing yourself C. Understanding others D. Managing them i. Exercise: Me at my best, me at my worst III. What is a competency? A. Business case for emotional intelligence B. Increased sales, reduced turnover at L’Oreal C. Increased life insurance sales IV. Executive performance at a multinational beverage firm

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The Center for the Future of Work in the OSU Spears School of Business offers various certificate programs and customized professional development.

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