Assessments and Simulations |
Developing Your Emotional Intelligence (EI) Dr. Alexis Smith Washington — Spears School of Business Senior Inclusion Officer, Associate Professor of Management and William S. Spears Chair of Business Administration
Nearly 300 different company-sponsored studies have demonstrated that the secret to excellent performance at work is emotional intelligence (EI). In this seminar, participants will learn a validated framework for emotional intelligence and will assess their own level of EI using the Emotional Competence Inventory, a 360-degree evaluation. Through a series of exercises, participants will build a personal vision and make a plan to increase their El in order to achieve that vision and move toward excellent performance. This seminar is sponsored by the Department of Management and the Center for the Future of Work in the Spears School of Business at Oklahoma State University. Participants earn 0.3 to 0.6 continuing education units (CEUs) upon completion of this seminar.
SEMINAR OUTLINE Part 1:
I. What leads to success?
VI. Making of a CEO
A. Emotionally Intelligent Managers B. How Can We Apply EI?
A. Domains of excellence B. Intelligence (IQ) C. Expertise D. Emotional intelligence (EI)
Part 2: VII. Assessing your emotional intelligence VIII. A review of the emotional competency model A. 4 clusters B. 18 competencies Interpreting ECI feedback A. Assessing your data’s validity B. Personal summary (clusters of competencies) C. Competency detail D. Target levels and tipping points IX. X. Model for self-directed change A. Exercise: Building a personal vision
II. What predicts success? The best emotional intelligence is what it takes What is emotional intelligence? A. Understanding yourself B. Managing yourself C. Understanding others D. Managing them i. Exercise: Me at my best, me at my worst III. What is a competency? A. Business case for emotional intelligence B. Increased sales, reduced turnover at L’Oreal C. Increased life insurance sales IV. Executive performance at a multinational beverage firm
V. Emotional competency framework A. Self-awareness B. Self management
i. Exercise: The Human Brain: An Amygdala Hijacking C. Social awareness D. Social skills
» KORN FERRY COMPETENCIES
Develops talent | Values differences | Demonstrates self-awareness | Self-development
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