Masterclass Catalog

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Coaching and Conflict Resolving |

Accountability at Work: How to Eliminate Mediocrity and Increase Productivity

Kyle Eastham — Lecturer of School of Entrepreneurship in the Spears School of Business at Oklahoma State University

Mediocrity or just getting by or good enough doesn’t cut it in the business world. Your organization cannot settle for good enough. Find out the difficult, but critical steps you must take to get the job done. Begin by learning seven steps to stamp out mediocrity and promote excellence to be more profitable, more productive, and have better employee retention. This seminar is sponsored by the School of Entrepreneurship and the Center for Executive and Professional Development in the Spears School of Business at Oklahoma State University. Participants earn 0.3 continuing education units (CEUs) upon completion of this seminar.

» KORN FERRY COMPETENCIES Ensures accountability | Attracts top talent | Courage | Develops talent | Builds effective teams

SEMINAR OUTLINE I. Fire someone A. Responsibilities to your constituents, other employees and taxpayers B. Statistics of the effect of firing in your company C. Keeping your employees out of the bottom rankings year after year II. Hire character, train skill A. Traits and qualities of employees B. How long to teach new employee skills C. Teaching value and qualities III. Insist on and reward excellence A. How do you define excellence at your workplace? B. What are the expectations of employees? C. How are top performers rewarded? D. How do high-performance organizations obtain excellent performance? IV. Develop emerging leaders A. Finding the best set of skills from your employees B. How to make sure you have emerging leaders to cover experienced management

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The Center for the Future of Work in the OSU Spears School of Business offers various certificate programs and customized professional development.

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