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Coaching and Conflict Resolving |
Enhancing Employee Motivation Through Coaching
Dr. Raj Basu — Management faculty in the Spears School of Business at Oklahoma State University
This highly interactive, engaging, and entertaining seminar is designed to help employees make the transition from management to leadership. Participants identify and learn behaviors and skills critical for effective leading.
This seminar is sponsored by the Department of Management and the Center for Executive and Professional Development in the Spears School of Business at Oklahoma State University. Participants earn 0.4 continuing education units (CEUs) upon completion of this seminar.
» KORN FERRY COMPETENCIES Communicates effectively | Manages conflict | Interpersonal savvy | Persuades
SEMINAR OUTLINE I. Basics
A. Coaching vs. management B. Need for coaching C. Individual and organization benefits of coaching D. Coaching prerequisites and behaviors II. Enhancing employee performance A. Dimensions of employee performance B. Determinants of employee performance C. Personal influence and employee performance D. Emphasizing behaviors, not just attitudes III. Coaching and employee enhancement A. Importance of role-modeling B. Effective goal-setting C. Cultivating fairness and justice D. Understanding and meeting emotional and social needs E. Providing performance feedback to reinforce behavior IV. Wrap-up
The Center for the Future of Work in the OSU Spears School of Business offers various certificate programs and customized professional development.
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