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Coaching and Conflict Resolving |
Manager as Conflict Resolver
Dr. Raj Basu — Management faculty in the Spears School of Business at Oklahoma State University
This highly engaging and informative seminar uses story-telling to explore the role of power in conflict man - agement. Participants learn about sources of power available to them and ways in which they can cultivate personal and organizational power to effectively manage conflict. This seminar is sponsored by the Department of Management and the Center for Executive and Professional Development in the Spears School of Business at Oklahoma State University. Participants earn 0.3 continuing education units (CEUs) upon completion of this seminar. » KORN FERRY COMPETENCIES Manages conflict | Drives engagement | Interpersonal savvy | Builds networks | Persuades | Instills trust
SEMINAR OUTLINE I. Learn how power impacts conflict management
II. Identify one’s personal and organizational power sources III. Learn to cultivate and enhance power for organizational good IV. Understand different power sources that best fit different situations V. Effectively use power to mitigate and manage conflict
The Center for the Future of Work in the OSU Spears School of Business offers various certificate programs and customized professional development.
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