Masterclass Catalog

Coaching and Conflict Resolving |

Enhancing Employee Motivation Through Coaching Dr. Raj Basu — Management faculty in the Spears School of Business at Oklahoma State University This highly interactive, engaging, and entertaining seminar is designed to help employees make the transition from management to leadership. Participants identify and learn behaviors and skills critical for effective leading. This seminar is sponsored by the Department of Management and the Center for the Future of Work in the Spears School of Business at Oklahoma State University. Participants earn 0.4 continuing education units (CEUs) upon completion of this seminar.

SEMINAR OUTLINE

I. Basics

A. Dimensions of employee performance B. Determinants of employee performance C. Personal influence and employee performance D. Emphasizing behaviors, not just attitudes Coaching and employee enhancement A. Importance of role-modeling B. Effective goal-setting C. Cultivating fairness and justice D. Understanding and meeting emotional and social needs E. Providing performance feedback to reinforce behavior A. Coaching vs. management B. Need for coaching C. Individual and organization benefits of coaching D. Coaching prerequisites and behaviors Enhancing employee performance

II.

III.

IV. Wrap-up

» KORN FERRY COMPETENCIES

Communicates effectively | Manages conflict | Interpersonal savvy | Persuades

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