Coaching and Conflict Resolving |
Manager as Conflict Resolver Dr. Raj Basu — Management faculty in the Spears School of Business at Oklahoma State University This highly engaging and informative seminar uses story-telling to explore the role of power in conflict management. Participants learn about sources of power available to them and ways in which they can cultivate personal and organi- zational power to effectively manage conflict. This seminar is sponsored by the Department of Management and the Center for the Future of Work in the Spears School of Business at Oklahoma State University. Participants earn 0.3 continuing education units (CEUs) upon completion of this seminar.
SEMINAR OUTLINE
I. Learn how power impacts conflict management V. Effectively use power to mitigate and manage conflict
III. Learn to cultivate and enhance power for organizational good IV. Understand different power sources that best fit different situations II. Identify one’s personal and organizational power sources
» KORN FERRY COMPETENCIES
Manages conflict | Drives engagement | Interpersonal savvy | Builds networks | Persuades | Instills trust
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