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Coaching and Conflict Resolving |
Performance Management
Dr. Bryan Edwards — Joe Synar Chair and Professor of Management in the Spears School of Business at Oklahoma State University
The effective leader knows how to motivate followers with quantitative and qualitative rewards. When thinking of rewards we often only think of monetary compensation; however, recognition can be an effective motiva - tional tool. In this seminar, we will discuss rewards and approaches of motivation, which include goal setting, reinforcement theory, and equity. We will examine the situations in which each of these approaches is most effective. Participants also will learn how to reward people efficiently and to help employees motivate themselves. This seminar is sponsored by the Department of Management and the Center for Executive and Professional Development in the Spears School of Business at Oklahoma State University. Participants earn 0.3 continuing education units (CEUs) upon completion of this seminar. » KORN FERRY COMPETENCIES Ensures accountability | Communicates effectively | Develops talent | Drives engagement | Drives vision and purpose | Optimizes work processes
SEMINAR OUTLINE I. Dimensions of employee performance A. Behaviors vs. attitudes B. In-role and extra-role behaviors C. Determinants of employee performance D. Understand the causes of employee performance (good or bad) II. Motivation A. The art of appreciation B. Goal setting
iii. Reinforcement schedules a. Continuous b. Fixed-interval c. Variable interval d. Fixed ratio e. Rules of reinforcement D. Motivation reminders i. Equity, equality, and fairness ii. Tangible and intangible rewards iii. Expectations
i. Goal specificity ii. Goal difficulty iii. Participation iv. Feedback C. Reinforcement theory
III. Wrap-up
i. Learn from past behaviors ii. Types of reinforcers a. Positive reinforcement b. Negative reinforcement c. Punishment d. Extinction
The Center for the Future of Work in the OSU Spears School of Business offers various certificate programs and customized professional development.
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