Masterclass Catalog

Communication |

Becoming a Better Communicator

Jennifer Coonce — Assistant Professor of Professional Practice in the Department of Management at the Spears School of Business at Oklahoma State University

Why is it easier to communicate with some people than others? This practical, skill-building session explores that question and introduces a proven system for improving communication by focusing on behavior — not just personality. Participants will learn the concept of versatility—the ability to make small, intentional behavioral adjustments to better connect with others. By applying this approach, you can reduce interpersonal tension, build stronger working relationships, and increase the support and respect you receive at work.

Through hands-on tools and techniques, you’ll gain the skills to communicate more clearly, confidently, and effectively in any setting.

OUTCOMES • Better overall performance • Manage conflict more effectively • Promotion potential • Lead a team more effectively • Impact engagement of direct reports

• Earn trust faster and be more helpful to peers • Build stronger relationships • Work well within a team • Increased ability to coach others

Offered by the Department of Management and the Center for the Future of Work at Oklahoma State University’s Spears School of Business. Participants earn 0.3 CEUs upon completion.

» KORN FERRY COMPETENCIES

Demonstrates self-awareness | Interpersonal savvy | Situational adaptability | Values differences

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