Masterclass Catalog

70

Communication |

Networking and Building Profitable Relationships / …Continued

A. Surprising research on relationships B. Truth about networking

II. The science of success

A. Motivation, failure and grit B. Finding opportunity and creating luck C. Ability and practice D. Overcoming fear and building confidence

III. How to connect with others

A. Developing your skills to help other B. Focus on the needs of others

IV. Keys to great relationships A. First impressions

B. Keys to presenting yourself C. Most effective attitude D. Showing appreciation E. Key to being interesting F. What not to talk about G. How “who you know” really works H. Strategy of 6 touches I. Factors behind likeability J. Motivate yourself to stay connected K. How to make and keep business friends V. Dealing with irrational people A. Analyzing irrational people B. Vitally important role of calm and composure C. Responding vs. reacting D. Importance of being genuine and authentic E. Becoming goal directed with effective goals

The Center for the Future of Work in the OSU Spears School of Business offers various certificate programs and customized professional development.

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