Masterclass Catalog

Leadership |

Ethics 2.0: Character and Culture Dr. Andrew L. Urich — Associate Professor of Management, Chair and Director of Student Development, Eastin Center for Career Readiness in the Spears School of Business at Oklahoma State University

This seminar focuses on raising consciousness of factors impacting ethical behavior.

Topics include the following: • Look at bias and conflict of interest • Ingrained character traits of honesty, fairness, tolerance of ambiguity and intellectual bravery • Role of corporate culture and incentives as an influence to employee behavior • Impact of power and willful blindness in ethical decision-making and behavior

This seminar relies on case problems and discussions to help achieve the objectives and reinforce the concepts. Professor Urich’s seminars are designed to make you think and see things in a new way. He uses vivid examples and stories and will make you laugh. This seminar is sponsored by the Department of Management and the Center for the Future of Work in the Spears School of Business at Oklahoma State University. Participants earn 0.2 or 0.3 continuing education units (CEUs) depending on the length of the seminar.

SEMINAR OUTLINE

The traditional view of unethical behavior in business

A. Character at Amazon i. Case discussion 4 B. The Stanford Prison Experiment C. Culture drives behavior D. Culture comparison: Hospitals and airplanes E. Your culture is your why F. Lessons from multiple industries V. Summary of concepts and conclusion IV. Organizational culture = organizational character

A. Health South Ethics Case The myth of the bad apple theory

II.

A. Willful blindness

i. Case discussion 1

III.

Elements of character

A. Degree of honesty i. Case discussion 2 B. Fairness i. Case discussion 3 C. Role of fear in ethical conduct D. Role of social proof E. Tolerance of ambiguity

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